FAQ's

Frequently Asked Questions

Have a question about shopping with Depot Deals? Find answers below, or email sales@depotdealsllc.com for help.

How much does shipping cost?

Available shipping options and charges are displayed at checkout before you complete your purchase. See our Shipping Policy for details.

When will my order arrive?

Review the delivery estimate shown at checkout and our Shipping Policy for processing and delivery information. Delivery estimates may be affected by carrier delays or weather.

How can I track my order?

When your order ships, check your shipping confirmation email for tracking information, if tracking is available for your shipping method.

How do I request a return?

Email sales@depotdealsllc.com with your order number and the item you would like to return. Please contact us before sending an item back. Review our Return and Refund Policy for the return window, eligibility, and return shipping details.

When will I receive my refund?

We will notify you after receiving and inspecting your return. Approved refunds are sent to your original payment method unless otherwise stated. Your bank or payment provider may need additional time to post the refund. See our Return and Refund Policy for details.

What if my item is damaged, defective, or incorrect?

Please inspect your order when it arrives and contact sales@depotdealsllc.com promptly if there is a problem. Include your order number and a description of the issue; photos can help us review it.

Can I change my order or shipping address?

Email sales@depotdealsllc.com as soon as possible with your order number and requested change. Changes may not be possible once your order has shipped.

How do I contact Depot Deals?

Email sales@depotdealsllc.com. For questions about an existing order, include your order number so we can assist you.